Claims
Damaged/ lost goods; claims must be received in writing within 7 days from receipt.
Delivery costs
UK : Free of Charge
Rest of World : £15
Force majeure
Alice Gow Designs accepts no responsibility for delay, loss or damage caused by circumstances beyond their control.
International
All international orders are subject to local tax and custom charges. These are calculated when the parcel reaches the destination country. Due to restrictions on importing jewellery, there are a few countries we are unable to ship to. If you find we are unable to ship to you, please get in touch, and we’ll double check the situation for you.
In the unlikely event of a dispute, all claims to be resolved under English law.
Internet
As a consumer under Consumer Contracts Regulations 2013 you have the right to cancel your order if you so wish. You can also reject goods supplied if you are not satisfied. Please see our Returns And Refund Policy for further details.
Payment terms
Order – pay with order.
Images
Due to the nature of the internet and the resolution at which it renders images, our products may vary slightly in colour from the images displayed on Alice Gow Designs. We do try and capture the products as truthfully as possible.
Privacy
Alice Gow Designs does not share its customer details with any other businesses.
Stripe and Paypal
We employ Stripe and Paypal to look after your online secure transactions.
Tax
Total order cost, when calculated, includes all costs (VAT and Delivery), excluding local taxes.
Transfer
All goods remain the property of Alice Gow Designs until paid in full.
Trading name
Alice Gow Designs
Promotional Codes – (Coupons / Voucher Codes / Promo Codes)
Promotional codes are individual offers and cannot be used in conjunction with other promotional codes unless otherwise stated. Our codes are limited offers and expire on their published date and / or at the discretion of Alice Gow Designs.
Reviews
We send product review requests to customers a few days after purchases using independent Cusrev.com Customer Reviews
